Privacy Policy
Thank you for choosing
to be part of our community at Green Herbo (“Company”, “we”,
“us”, or “our”). We are committed to protecting your personal
information and your right to privacy. If you have any questions or concerns
about our policy, or our practices with regards to your personal
information, please contact us at [email protected].
When you visit
our website https://greenherbo.com, and use our
services, you trust us with your personal information. We take your privacy
very seriously. In this privacy policy, we seek to explain to you in the
clearest way possible what information we collect, how we use it and what
rights you have in relation to it. We hope you take some time to read through
it carefully, as it is important. If there are any terms in this privacy
policy that you do not agree with, please discontinue use of
our Sites and our services.
This privacy
policy applies to all information collected through
our website (such as https://greenherbo.com), and/or
any related services, sales, marketing or events (we refer to them collectively
in this privacy policy as the "Services").
Please read
this privacy policy carefully as it will help you make informed
decisions about sharing your personal information with us
1. WHAT INFORMATION DO
WE COLLECT?
Personal information
you disclose to us
In Short: We collect personal information that you
provide to us.
We collect personal
information that you voluntarily provide to us when registering at
the Services expressing an interest in obtaining information about us
or our products and services, when participating in activities on the Services or
otherwise contacting us.
The personal
information that we collect depends on the context of your interactions with us
and the Services, the choices you make and the products and features you
use. The personal information we collect can include the following:
Payment Data. We collect data necessary to process
your payment if you make purchases, such as your payment instrument number
(such as a credit card number), and the security code associated with your
payment instrument. All payment data is stored by PayU. You may find their
privacy policy link(s) here: https://payu.in/privacy-policy.
Social Media Login
Data. We may provide
you with the option to register using social media account details, like your
Facebook, Twitter or other social media account. If you choose to register in
this way, we will collect the Information described in the section called
"HOW DO WE HANDLE YOUR SOCIAL LOGINS" below.
All personal
information that you provide to us must be true, complete and accurate, and you
must notify us of any changes to such personal information.
Information
automatically collected
In Short: Some information — such as IP address and/or browser and device
characteristics — is collected automatically when you visit our Services.
We automatically
collect certain information when you visit, use or navigate the Services.
This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your
IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about
how and when you use our Services and other technical information.
This information is primarily needed to maintain the security and operation of
our Services, and for our internal analytics and reporting purposes.
Like many businesses,
we also collect information through cookies and similar technologies.
2. HOW DO WE USE YOUR
INFORMATION?
In Short: We process your information for purposes based on legitimate
business interests, the fulfillment of our contract with you, compliance with
our legal obligations, and/or your consent.
We use personal
information collected via our Services for a variety of business
purposes described below. We process your personal information for these
purposes in reliance on our legitimate business interests, in order to enter
into or perform a contract with you, with your consent, and/or for compliance
with our legal obligations. We indicate the specific processing grounds we rely
on next to each purpose listed below.
We use the information
we collect or receive:
- To facilitate
account creation and logon process. If you choose to link your account with us to a third
party account (such as your Google or Facebook account), we use the
information you allowed us to collect from those third parties to
facilitate account creation and logon process for the performance of the
contract. See the section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS" for further information.
- To send you
marketing and promotional communications. We and/or our third party marketing
partners may use the personal information you send to us for our marketing
purposes, if this is in accordance with your marketing preferences. You
can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
- To send
administrative information to you. We may use your personal information to send you product,
service and new feature information and/or information about changes to
our terms, conditions, and policies.
- Fulfill and
manage your orders. We may use your information to fulfill and manage
your orders, payments, returns, and exchanges made through
the Services.
- To post
testimonials. We post
testimonials on our Services that may contain personal
information. Prior to posting a testimonial, we will obtain your consent
to use your name and testimonial. If you wish to update, or delete your
testimonial, please contact us at [email protected] and
be sure to include your name, testimonial location, and contact
information.
- Deliver targeted
advertising to you. We may use your information to develop and display content
and advertising (and work with third parties who do so) tailored to your
interests and/or location and to measure its effectiveness.
- Request Feedback. We may use your information to
request feedback and to contact you about your use of our Services.
- To protect our
Services. We may use
your information as part of our efforts to keep
our Services safe and secure (for example, for fraud monitoring
and prevention).
- To manage user
accounts. We may use your
information for the purposes of managing our account and keeping it in
working order.
- To deliver
services to the user. We may use your information to provide you with the
requested service.
- To respond to
user inquiries/offer support to users. We may use your information to respond to your
inquiries and solve any potential issues you might have with the use of
our Services.
- For other
Business Purposes. We may use your information for other Business
Purposes, such as data analysis, identifying usage trends, determining the
effectiveness of our promotional campaigns and to evaluate and improve
our Services, products, marketing and your experience. We may
use and store this information in aggregated and anonymized form so that
it is not associated with individual end users and does not include
personal information. We will not use identifiable personal information
without your consent.
3. WILL YOUR
INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with
laws, to provide you with services, to protect your rights, or to fulfill
business obligations.
We may process or
share data based on the following legal basis:
- Consent: We may process your data if you have given us
specific consent to use your personal information in a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably
necessary to achieve our legitimate business interests.
- Performance of a
Contract: Where we have entered into a
contract with you, we may process your personal information to fulfill the
terms of our contract.
- Legal Obligations: We may disclose your information where we are
legally required to do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal
process, such as in response to a court order or a subpoena (including in
response to public authorities to meet national security or law
enforcement requirements).
- Vital Interests: We may disclose your information
where we believe it is necessary to investigate, prevent, or take action
regarding potential violations of our policies, suspected fraud,
situations involving potential threats to the safety of any person and
illegal activities, or as evidence in litigation in which we are involved.
More specifically, we
may need to process your data or share your personal information in the
following situations:
- Vendors,
Consultants and Other Third-Party Service Providers. We may share your data with third
party vendors, service providers, contractors or agents who perform
services for us or on our behalf and require access to such information to
do that work. Examples include: payment processing, data analysis, email
delivery, hosting services, customer service and marketing efforts. We may
allow selected third parties to use tracking technology on
the Services, which will enable them to collect data about how you
interact with the Services over time. This information may be
used to, among other things, analyze and track data, determine the
popularity of certain content and better understand online activity.
Unless described in this Policy, we do not share, sell, rent or trade any
of your information with third parties for their promotional purposes.
- Business
Transfers. We may
share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
- Third-Party
Advertisers. We may use
third-party advertising companies to serve ads when you visit
the Services. These companies may use information about your visits
to our Website(s) and other websites that are contained in web cookies and
other tracking technologies in order to provide advertisements about goods
and services of interest to you.
4. DO WE USE COOKIES
AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect
and store your information.
We may use cookies and
similar tracking technologies (like web beacons and pixels) to access or store
information. Specific information about how we use such technologies and how
you can refuse certain cookies is set out in our Cookie Policy.
5. DO WE USE GOOGLE
MAPS?
In Short: Yes, we use Google Maps for the purpose of providing better
service.
This website, mobile
application, or Facebook application uses Google Maps APIs. You may find the
Google Maps APIs Terms of Service here. To better understand Google’s Privacy
Policy, please refer to this link.
By using our Maps API
Implementation, you agree to be bound by Google’s Terms of Service.
6. HOW DO WE HANDLE
YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our services using a
social media account, we may have access to certain information about you.
Our Services offer
you the ability to register and login using your third party social media
account details (like your Facebook or Twitter logins). Where you choose to do
this, we will receive certain profile information about you from your social
media provider. The profile Information we receive may vary depending on the
social media provider concerned, but will often include your name, e-mail
address, friends list, profile picture as well as other information you choose
to make public.
We will use the
information we receive only for the purposes that are described in
this privacy policy or that are otherwise made clear to you on
the Services. Please note that we do not control, and are not responsible
for, other uses of your personal information by your third party social media
provider. We recommend that you review their privacy policy to understand how
they collect, use and share your personal information, and how you can set your
privacy preferences on their sites and apps.
7. HOW LONG DO WE KEEP
YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this privacy policy unless otherwise required by
law.
We will only keep your
personal information for as long as it is necessary for the purposes set out in
this privacy policy, unless a longer retention period is required or
permitted by law (such as tax, accounting or other legal requirements). No
purpose in this policy will require us keeping your personal information for
longer than the period of time in which users have an account with us.
When we have no
ongoing legitimate business need to process your personal information, we will
either delete or anonymize it, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any further
processing until deletion is possible.
8. HOW DO WE KEEP YOUR
INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational and technical security measures.
We have implemented
appropriate technical and organizational security measures designed to protect
the security of any personal information we process. However, please also
remember that we cannot guarantee that the internet itself is 100% secure.
Although we will do our best to protect your personal information, transmission
of personal information to and from our Services is at your own risk.
You should only access the services within a secure environment.
9. DO WE COLLECT
INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children
under 18 years of age.
We do not knowingly
solicit data from or market to children under 18 years of age. By using
the Services, you represent that you are at least 18 or that you are the parent
or guardian of such a minor and consent to such minor dependent’s use of
the Services. If we learn that personal information from users less than
18 years of age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records. If you
become aware of any data we have collected from children under age 18, please
contact us at [email protected].
10. WHAT ARE YOUR
PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are resident in
the European Economic Area and you believe we are unlawfully processing your
personal information, you also have the right to complain to your local data
protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you have questions
or comments about your privacy rights, you may email us at [email protected].
Account Information
If you would at any
time like to review or change the information in your account or terminate your
account, you can:
■ Log into your account settings and update your
user account.
Upon your request to
terminate your account, we will deactivate or delete your account and
information from our active databases. However, some information may be
retained in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our Terms of Use and/or comply with legal requirements.
Cookies and similar
technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject
cookies, this could affect certain features or services of our Services.
To opt-out of interest-based advertising by advertisers on
our Services visit http://www.aboutads.info/choices/.
Opting out of email
marketing: You can unsubscribe from our marketing email
list at any time by clicking on the unsubscribe link in the emails that we send
or by contacting us using the details provided below. You will then be removed
from the marketing email list – however, we will still need to send you
service-related emails that are necessary for the administration and use of
your account. To otherwise opt-out, you may:
■ Note your preferences when you register
an account with the site.
■ Access your account settings and update
preferences.
11. CONTROLS FOR
DO-NOT-TRACK FEATURES
Most web browsers and
some mobile operating systems and mobile applications include a Do-Not-Track
(“DNT”) feature or setting you can activate to signal your privacy preference
not to have data about your online browsing activities monitored and collected.
No uniform technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser signals or
any other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised
version of this privacy policy.
12. DO CALIFORNIA
RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted
specific rights regarding access to your personal information.
California Civil Code
Section 1798.83, also known as the “Shine The Light” law, permits our users who
are California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would
like to make such a request, please submit your request in writing to us using
the contact information provided below.
If you are under 18
years of age, reside in California, and have a registered account with
the Services, you have the right to request removal of unwanted data that
you publicly post on the Services. To request removal of such data, please
contact us using the contact information provided below, and include the email
address associated with your account and a statement that you reside in
California. We will make sure the data is not publicly displayed on
the Services, but please be aware that the data may not be completely or
comprehensively removed from our systems.
13. DO WE MAKE UPDATES
TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant
with relevant laws.
We may update
this privacy policy from time to time. The updated version will be
indicated by an updated “Revised” date and the updated version will be
effective as soon as it is accessible. If we make material changes to
this privacy policy, we may notify you either by prominently posting a
notice of such changes or by directly sending you a notification. We encourage
you to review this privacy policy frequently to be informed of how we
are protecting your information.
14. HOW CAN YOU
CONTACT US ABOUT THIS POLICY?
If you have questions
or comments about this policy, you may email us at [email protected] or
by post to:
Green Herbo
7, Ujjwal Building,
Shivaji Chowk,
Maharashtra - 421301
India